Budget 15% to 20% of the development cost per year to maintain and evolve a custom system, plus infrastructure and third-party services. At BITFX the first 12 months include a warranty on the delivered scope, and evolution is contracted as an hour bank or a monthly plan.
Ships with every delivery at no extra cost. Covers defect correction within what was delivered and agreed.
A balance of hours your company spends on adjustments, new reports, business rule changes or minor integrations, prioritized by you. We report consumption and balance, and flag it before it runs out.
A monthly cycle with reserved team capacity: planned, delivered and reviewed every month. This is the model for systems that are central to the operation and cannot stand still.
We take on projects another team left half-finished or that nobody can maintain anymore. The process starts with a technical audit of the code, database and infrastructure, and ends with an honest document: what can be salvaged, what should be rewritten, and what each path costs. Sometimes the answer is that rewriting is cheaper, and we say that too.
The market standard is 15–20% of the development cost per year, either as an hour bank or a monthly plan, plus infrastructure and third-party services (cloud, e-invoicing stamping, APIs), which are billed to the client.
Free correction of defects within the delivered scope during the 12 months following each stage's handover. It does not cover new functionality or scope changes, which are quoted as evolution work.
Yes, after a technical review of the code and infrastructure. We produce an assessment that estimates the effort of taking the system over and the risks it carries. We have received several rescue projects that started with another vendor.
With consumption reported per activity and visibility of the remaining balance. When the bank approaches its end we flag it before it runs out, not after.
Book a technical audit and we'll tell you what is worth salvaging.
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